An engineering team spends six weeks building a chatbot with an AI app builder. The demo impresses the C-suite. The bot answers product questions, suggests items, and handles returns in a sandbox.

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

The late evening live demo featured rambling on whether AI would be ‘bad or good for humanity.’ ...

US defence contractor Palantir has shown how artificial intelligence chatbots could help military analysts review intelligence and generate possible battlefield plans, according to software demos and ...